Effective Date: February 2025

1. Introduction Welcome to EST Quantity Surveyors ("ESTQS," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

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2. Information We Collect We may collect the following types of information when you interact with our website:

• Personal Information: Name, email address, phone number, company details, and any other information voluntarily provided through contact forms or inquiries.

• Non-Personal Information: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.

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3. How We Use Your Information We use the information we collect for the following purposes:

• To respond to inquiries and communicate with you about our services.

• To improve our website’s functionality and user experience.

• To analyze website traffic and performance.

• To comply with legal obligations and protect our rights.

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4. How We Share Your Information We do not sell, trade, or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist with website operations, analytics, or customer communications.

• Legal Requirements: If required by law, we may disclose your information in response to legal processes or government requests.

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5. Data Security We implement reasonable security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.

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7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

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8. Your Rights and Choices Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Object to or restrict the processing of your data.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with a data protection authority if you believe your rights have been violated.

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9. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

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10. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

 

EST Quantity Surveyors

Innova Haus, Marine Walk Centre, 1 Salta Boulevard, Jabu Ngcondo Drive

Umdloti, 4320, PO Box 6286, Zimbali, 4418

Email: info@estqs.co.za

Tel: 087 152 0888